Strong Leadership and Compassionate Values
Northwest Neighbors Village is a volunteer-based, community-first non-profit.
Our Team

Stephanie Chong, LICSW
Executive Director
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Stephanie Chong, LICSW
Executive Director
For years Stephanie was attracted to the grassroots Village model for its effectiveness in championing positive aging and fostering a community that values older adults. In 2016, she jumped at the opportunity to be a part of the growing Village movement. Stephanie found a natural fit between the Villages’ culture of empowerment and her professional commitment to improve the aging experience. Stephanie has been working in the field of aging for over 20 years and has a wealth of experience that began with work as a certified home health aide. Stephanie has a Bachelor’s in Social Work from Stockton University and a Master’s in Social Work from Fordham University. Having dedicated her career to aging services in the District of Columbia, Stephanie previously ran a local non-profit care management program and has worked in all areas of senior living.

Heather Hill, LICSW
Member and Volunteer Relations
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Heather Hill, LICSW
Member and Volunteer Relations
Heather Hill is a licensed social worker by training and has been the Member and Volunteer Services Coordinator at NNV since 2019. Heather previously worked as a Money Management Program social worker at Iona Senior Services where she helped older adults with memory loss with their finances, and as a clinical social worker at the National Institutes of Health. Heather has a Bachelor's in Anthropology from the University of Virginia and a Master's in Social Work from Catholic University. Heather's partner, Carey Smith, has been providing weekly solo jazz guitar concerts via Zoom during the pandemic. Heather brings experience and empathy to her role here at NNV.

Leslie Pace
Events and Visibility
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Leslie Pace
Events and Visibility
Leslie Pace joined the NNV office in 2019. She has a varied background including librarianship, information management, web design, and retail sales. As a native of Northwest DC, she has been delighted to come back into contact with NNV members whose children she knew in school. Leslie has a Bachelor’s in Anthropology from Franklin & Marshall College and a Graduate Diploma in Information Management from the University of New South Wales.
Board Officers
Susan Crawford

Susan Crawford
President
Susan Crawford was born in Philadelphia but has resided in the DC area since 1979, received a Master of Business Administration (MBA) from Georgetown University in 1984, and worked as a consultant in international trade from 1975 through retirement in December 2020. She continues to work periodically as a consultant in the same field. She served in the U.S. Customs Service and the U.S. Department of Commerce prior to entering the private sector as a consultant in a law firm, Mudge Rose, and subsequently in two consulting firms, Trade Resources and Marks Paneth. As a consultant from 1984, Her expertise was in the antidumping trade cases (price discrimination) before the Department of Commerce involving small, medium, and large-scale companies in Asia, North America, Europe, and South America. The work involved working with domestic and foreign companies in presenting accurate and verifiable information to the Commerce Department and in assisting in audits of the submitted information. Susan worked with the Social Justice committee at Holy Trinity Church for several years.
Richard Avidon
Richard Avidon
Vice President
Richard Avidon is a volunteer at NNV and is excited about getting more deeply involved in its mission. He teaches at Georgetown Day School, where he has been a member of the high school faculty since 1988. First trained as an attorney, he left the practice of law after two years, looking for something more satisfying. At GDS, his main areas of teaching have been US and European History, Political Philosophy, Economics, and Constitutional Law. Nine years ago, Richard went part-time at the school and has since spent time taking care of financial and other matters for his mother and mother-in-law, giving him a deep understanding of the issues facing older adults.
Rosemary Marcuss

Rosemary Marcuss
Treasurer
Rosemary Marcuss joined the Board of NNV at the end of 2022. She has volunteered for one year. She is grateful for the opportunities provided by NNV to serve neighbors and to learn more about our community. Rosemary is an economist by profession, now retired. She has held positions in the field in Washington, including Director of Research and Statistics at the Internal Revenue Service, Assistant Director for Tax Analysis at the Congressional Budget Office, and Deputy Director of the U.S. Bureau of Economic Analysis. She has served on the Board of the YWCA of the National Capital Area, where she was the Board Treasurer. She currently serves on the Board of the National Association for Business Economics Educational Foundation, which provides professional scholarships for young people in the field. She also serves on the Board of Miriam’s Kitchen.
Linda Lateana

Linda Lateana
Secretary
For over 40 years Linda has been an advocate for older adults and the services that support them. She is a former licensed clinical social worker and former licensed nursing home administrator, preceptor, and mentor. She has extensive experience in aging services and has held several positions in executive management, the last as Chief Operating Officer for a large senior living and health care organization. Linda has served on state association and non-profit Boards and currently is a volunteer and Supporting Member of Northwest Neighbors Village.
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Gene Sofer
Immediate Past President
Gene Sofer joined the NNV board in 2021. He has a longstanding interest in issues affecting older adults. As a partner in The Susquehanna Group, his clients include the National Association of RSVP Directors, the largest federally-funded US organization using senior volunteers and providing services to seniors. Previously, he served as Majority Associate staff on the House Budget Committee and Counsel to the House Education and Labor Committee. Gene was the first director of Congressional and Intergovernmental Relations at the Corporation for National and Community Service and served as the Deputy Executive Director of the Presidential Advisory Commission on Holocaust Assets in the United States. Gene is a member of the Board of the Capital Jewish Museum.
Board Members
Steve Altman

Steve Altman
Steve Altman is returning to the board after being "term limited" out for a time during which he served as our informal legal counsel. Steve retired from the Department of Justice in 2003 and from his mediation practice in 2024. He continues as a Distinguished Adjunct Professor at the Georgetown Law Center and spends time coaching high school runners at GDS. Steve adds to our Board's deep non-profit experience having been President of the DC Jewish Community Center and Vice President of Adas Israel Congregation among other board roles. Steve lives with his wife Amy in the Chevy Chase neighborhood.
Jamie Butler

Jamie Butler
Jamie Butler has a long and deep history of volunteerism including visiting older persons in assisted living to her own personal experience helping family members with challenges as they age. Her other volunteer efforts have included leading the Social Action Committee at Adas Israel Congregation, serving on its Board and Bereavement Committee, and doing hands-on volunteer work with area non-profit organizations that work with people experiencing homelessness. Jamie taught low-income children at For Love of Children (FLOC) in Washington, DC and managed projects using the arts to educate children with disabilities through a Kennedy Center affiliate organization. Most of her professional life was as an educational diagnostician and consultant, completing evaluations to help children, their parents and teachers be successful. Jamie has Masters’ Degrees in Elementary Teaching and in Special Education. She co-founded the Washington Interfaith Network (WIN) Ward 3 Congregations Affordable Housing group and is active supporting affordable housing in Ward 3 and across the District. She also currently serves on the Board of Friendship Place, which provides housing services for people experiencing homelessness.
Shanti Conly
Shanti Conly
Shanti Conly has been an NNV volunteer since 2019. She contributed to NNV’s Communication Plan and enjoys building relationships with the members she supports. Shanti is retired from a career working internationally on HIV/AIDS and reproductive and adolescent health. She previously held leadership positions in HIV prevention within USAID and the PEPFAR program, working extensively in Africa and India. Shanti has also volunteered with the US Holocaust Memorial Museum and Food and Friends.
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Morgan Gopnik
Morgan Gopnik joined NNV as a volunteer in 2014 and has been helping members with a variety of tasks ever since. Morgan was elected to the board in 2018, helped shape the Village’s future as part of the Strategic Planning Committee, and served as Vice-President in 2020 and president from 2021-2022. Previously, she worked for 25 years in environmental science and policy, with leadership positions at the National Academy of Sciences, the U.S. Commission on Ocean Policy, and the Ocean Conservancy. Morgan’s understanding of our members’ needs, paired with her demonstrated leadership and commitment to our Village’s mission, are invaluable to the organization.
Lisa Gore

Lisa Gore
Lisa began her federal law enforcement career in July 1992 as a bilingual Probation Officer in Washington, D.C. In 1997, she joined the United States Customs Service, San Juan, Puerto Rico as a Special Agent, focusing on general and drug smuggling, fraud, and strategic investigations. In 1999, she transferred to the Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), as a Special Agent, first with the Washington, D.C. Housing Fraud Initiative, and later the Baltimore field office. There she gained extensive experience leading complex, multi-defendant white collar investigations, including cases involving high profile subjects. In 2006, she was promoted to Desk Officer in the Criminal Investigations Division, specializing in Single Family and Community Planning and Development programs, and use of force issues. From 2006 through 2009, she served as the Assistant Special Agent in Charge (ASAC), Criminal Investigation Division, supervising a cross-functional team that oversaw national level programs and initiatives. In January 2009, she was assigned to the Federal Bureau of Investigation’s (FBI) National Mortgage Fraud Team where she provided national-level oversight of HUD OIG’s and the FBI’s investigative and intelligence strategy for FHA-insured mortgage fraud investigations during the subprime mortgage fraud crisis. In that role, she leveraged her expertise in reverse mortgage fraud and negotiated the first partnership between HUD OIG, FBI, and AARP to develop fraud awareness initiatives for senior homeowners. Lisa later served as the ASAC of HUD-OIG Region 4 in Nashville, TN with management oversight of investigations in Tennessee, Kentucky, and North Carolina. In August 2013, she transferred back to Washington, D.C. as ASAC of the Headquarters Operations Division. In June 2015, she was promoted to Special Agent in Charge, providing investigative and administrative support to 210 special agents and other investigative personnel in 44 field offices, and serving in an acting Senior executive Service (SES) capacity. After almost 30 years of service, Lisa retired from the federal government in 2021. Immediately after retiring, Lisa directed her experience in oversight and management toward her community, and was elected as an Advisory Neighborhood Commissioner (ANC) in Chevy Chase, DC. Now in her third term and as the Chairperson for ANC 3/4G, she is deeply involved in education, transportation, pedestrian safety, housing, and zoning issues. She has authored resolutions and testified before the DC Council on police transparency, equity in schools, seniors’ issues, oversight of housing agencies, transportation, and other quality-of-life concerns. Lisa also created the ANC 3/4G Racial and Social Equity Committee to engage commissioners and community members on social equity issues.
Lisa earned a Bachelor of Arts degree in Psychology (Spanish concentration) from the University of Virginia and is a graduate student at the University of Illinois, Geis School of Business. She has been a member of Zeta Phi Beta Sorority, Inc. since 1989, organizing and participating in hundreds of hours of community service, including the sorority’s signature Storks Nest project in partnership with the March of Dimes. She has held numerous leadership roles, including Eastern Regional Phylacter (Parliamentarian), President in both undergraduate and graduate chapters., and committee chairperson.
Lisa is currently a member of the Metropolitan Women’s Democratic Club, where she serves as Chair of the By-Laws and Communications & Technology Committees, and Third Vice President. She has also worked with numerous organizations across Washington, D.C., on youth services.
Ann Ingram

Ann Ingram
Ann Livingston Ingram, born almost 92 years ago in San Francisco, where I lived until moving to San Diego in 1954 with my newly acquired husband, John Ingram. After 14 years and the birth of three children, we moved to DC in 1967 where my husband had been hired for the newly formed Mayor/Council Government of DC (at that time appointed by Congress) as Assistant to the Deputy Mayor. I worked as a substitute teacher in DC’s then Junior High Schools for two years then became Director of Volunteer Services for The Travelers Aid Society, where I worked at National and Dulles Airports and Union Station for 20 years. Having graduated in Psychology from Stanford, I probably ended up working more closely to my major than many women of that era! I don’t remember what year I signed up with NNV, but it was at a desk presided over by an enthusiastic NNV member at New Morning Farm’s truck on a Saturday morning. Am I happy I did! I was a volunteer and supporting member until knee surgery encouraged me to become a full member and take advantage of the many services offered to non-mobile members!
Gretchen Jennings

Gretchen Jennings
Gretchen Jennings is a museum educator, administrator, and exhibition project director who worked at the Smithsonian for almost 15 years. She was a project director or senior staff member on the traveling exhibitions Invention at Play and Psychology, both of which received American Alliance of Museums awards of excellence. Since retiring from the Smithsonian’s National Museum of American History in 2007, she has been an editor of museum publications, founded a consortium called the Empathetic Museum www.empatheticmuseum.com, and taught museum studies in India. She continues to work on issues around race and inclusion in museums. Gretchen enjoys gardening in Cleveland Park Community Garden, lives in the area with her husband Jim Fallon, and has family here in the city, in the Southwest, and in Montana.
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Kevin Mulshine
Kevin Mulshine, the former Inspector General for the Architect of the Capitol (AOC), served as the Acting General Counsel, Deputy GC, and Chief Employment Counsel for the AOC. Prior to joining the AOC, he was Senior Advisor and Counsel to the Congressional Office of Compliance (now the Office of Congressional Workplace Rights) and had a 15-year career at the National Labor Relations Board. Earlier, he served on the staff of a New Jersey member of Congress. He is a cum laude graduate of the Howard University Law Center. Kevin was an A.B. Graduate of Livingston College, Rutgers University.
Sam Smith
Sam Smith
Sam Smith became a volunteer for NNV in 2018. He is both a Chartered Accountant and a CPA. He worked for PricewaterhouseCoopers and was the Chief Financial Officer for several companies, including 14 years at the National Contract Management Association, a membership-based not for profit. He retired in 2017 and NNV is fortunate to have his financial expertise in their corner.
Bill Willis

Bill Willis
Bill Willis joined the NNV Board in 2025. He is a retired architect who practiced in Washington, DC for 45 years. He initially worked with Skidmore, Owings & Merrill and later was a founding partner of his own architectural practice. He then served on the developer’s team for the Ronald Reagan Building and later was a consultant to the Federal Government for the ATF Headquarters and the Department of Homeland Security Headquarters at the St. Elizabeths West Campus. Bill was involved with the non-profit DC Stoddert Soccer League in the 1990’s and served as the volunteer Board Chair for two years. He is a member of the non-profit Virginia-DC Soccer Hall of Fame and serves on the Hall of Fame Committee. He is the director of the annual VA-DC Soccer Hall of Fame Golf Tournament.
Emeritus Board Members
Frances Mahncke 
Frances Mahncke
Frances Mahncke is one of NNV’s founders and served as its first President and Treasurer. In 2008, with help from Ed Hayes of the Chevy Chase Citizens Association, Frances organized a meeting to discuss forming a Village in Northwest DC and the rest is history! After 10 years of continuous volunteer and board service, Frances was elected an Emeritus Board member for life.
Janean Mann
Janean Mann
Janean Mann is one of NNV’s founders and has served as President, Vice-President, Secretary and Assistant Treasurer. She has been an energetic volunteer since the beginning and has become a steady presence in the lives of many NNV members. Janean is a retired Foreign Service Officer, specializing in Africa, the Middle East and Counterterrorism at the State Department. During a 12-year stint at the U.S. House of Representatives, she worked on the House Foreign Affairs Committee and as Chief of Staff for Rep. John H. Buchanan, Jr. From 1966-1969, Janean was an award-winning journalist and assistant city editor for the Birmingham Post Herald in Birmingham, Alabama.
Stewart Reuter
Stewart Reuter
Stewart Reuter served as NNV's Treasurer for 6 years. His experience in leadership and non-profit accounting were invaluable in stewarding NNV's finances. Stew holds an MBA, was Treasurer and Business Manager of St. John's College High School for nine years, and Treasurer of the Navy League of the U.S. for five. He is a retired U.S Navy Submarine Officer, having made 14 deterrent missile patrols in four nuclear subs. He moved to the DC area in 1981.
Jo Ann Tanner
Jo Ann Tanner
Jo Ann Tanner is one of NNV’s founders and served as its Secretary for many years. Jo Ann wrote and edited the first NNV Volunteer Handbook and publicity materials. For much of the organization’s first decade, Jo Ann conducted the volunteer training program and organized the annual reception honoring NNV volunteers. As a social worker, Jo Ann worked with the elderly and people with disabilities; as a volunteer and Board member with the Anchor Mental Health Association in DC, she supported local residents with mental health issues. In addition, Jo Ann acquired extensive experience as an editor, writer, and publications manager for small newspapers, publishing companies, and The Washington Post, culminating in ownership of two publication production companies.





